TRAINING PROGRAMMES

1.   SELF LEADERSHIP

      a)  Communication
    • Persuasive Communication using NLP (1 Day)
    • Working With Difficult People (1 Day)
    • Enhance Your Assertive Skills (1 Day)
    • Effective Presentation Skills (1 Day)

       b)  Personal Effectiveness
    • Effective Time & Stress Management (1 Day)
    • Enhance Personal Effectiveness At Work (1 Day)
    • Creative Problem Solving (1 Day)
    • Increase Your Value-Add At Work (1 Day)
  
      c)  Project Management
    • Effective Project Management Skills (1 Day)
  
  
2.   TEAM LEADERSHIP

      a)
  Leadership
    • Coaching for Peak Performance (1 Day)
    • Energize Your Team (1 Day)
    • Effective Supervisory Skills (2 Days)
    • Essential Managerial Skills (2 Days)
    • Strategic Thinking Skills (2 Days)
    • Future Leaders Programme (6-8 months programme)
    • Winning Using 36 Stratagems (三十六计之精华) (1 Day)


3.   SALES LEADERSHIP

      a)  Sales Management
    • Effective Sales Prospecting & Planning (2 Days)
    • Professional Selling Techniques (2 Days)
    • Effective Sales Negotiation (1 Day)
    • Key Account Management (1 Day)
    • Increase Sales Through Your Customer Service Professionals (1 Day)

4.   SERVICE LEADERSHIP

      a)  Customer Service
    • Creating Unforgettable Customer Experience (1 Day)
    • Handling Difficult Customers (1 Day)